Checklist when charging does not start

Check the following if charging does not start after connecting the charger to the vehicle.

• Check the scheduled charging setting. If the scheduled charging is set, charging is not started after connecting an AC charger or portable charger to the vehicle until the setting conditions are met.

• Check the operation status of the AC charger, DC charger, and portable charger. Actual method for indicating the operation status may vary in accordance with the charger manufacturer.

• If a warning sign related to charging appears on the instrument cluster, check its message.

• If the charging connector and charging inlet are not connected properly, the connector may droop or vibrate. In this case, hold the charging connector handle and push it all the way in.

• Check the charging status by connecting another charger that has been approved for proper operation.

  • If the vehicle is charged normally using another charger, contact the charger manufacturer for a solution.

  • If the vehicle is not charged even when using another charger, we recommend that your vehicle be inspected by an authorized HYUNDAI dealer.