Towing Service
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- Dollies
If emergency towing is necessary, have it done by an authorized HYUNDAI dealer or a commercial tow-truck service.
Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.
It is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground.
If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.
When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear.
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Do not tow the vehicle with the front wheels on the ground as this may cause damage to the vehicle.
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Do not tow vehicles with sling-type equipment. Only use wheel lift or flatbed equipment.
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Do not lift using the trailer hitch or body and chassis part.
Move short distances within 33 ft. (10 m) at a speed of 3 mph (5 km/h) or less only when loading on a tow truck or if the vehicle needs to be repositioned.
At this time, the gear must be in the N (Neutral) position and the parking brake must be released. If it is impossible to operate the gear and parking brake, move the vehicle with the front wheel lifted.
Do not lift the vehicle by the tow fitting or body and chassis parts. Otherwise the vehicle may be damaged.