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Operating door locks from outside the vehicle

Using the mechanical key

2C_UsingEmerengcyKey

  1. Lock
  2. Unlock

To unlock:

  1. Pull the door handle.

  2. Press the release button located inside the cover with a mechanical key (1).

  3. Carefully pull out the cover (2) while continuing to press the release button to remove the cover and expose the key cylinder.

  4. Insert the mechanical key into the key cylinder and rotate (3) clockwise to unlock the vehicle and counterclockwise to lock the vehicle.

    Once the doors are unlocked, they can be opened by pulling the door handle.

Only the driver’s door can be locked/unlocked using the mechanical key.

  • When removing the key cylinder cover, avoid scratching or breaking the plastic material.

  • If the key cylinder cover freezes and cannot be removed easily, lightly tap on the cover or try to warm the cover by placing your hands around it and blowing warm air on it.

  • Do not apply excessive force to the door and door handle.

Using the smart key

For more information, refer to the “Smart key” section in this chapter.

  • In cold and wet climates, door lock and door mechanisms may not work properly due to freezing conditions.

  • If the door is locked/unlocked multiple times in rapid succession with either the vehicle key or door lock switch, the system may stop operating temporarily in order to protect the circuit and prevent damage to system components.

In case of an emergency

2C_HowToLockDoorInEmergency

In case of emergency such as when the battery is discharged, the only way to lock the door(s) is with the mechanical key from the outside key hole.

Doors without an outside key hole can be locked as follows:

  1. Open the door.

  2. Insert a small blade tool (e.g. screwdriver or similar) into the emergency door lock hole and turn it clockwise for left side door, or turn it counterclockwise for right side door.

  3. Close the door securely.

If the electrical power to door lock switch does not operate (e.g. discharged vehicle battery) and the liftgate is closed, you cannot open the liftgate until power is restored.