Towing service

If towing is necessary, contact an authorized HYUNDAI dealer or a commercial tow-truck service.

4WD vehicles must be towed with a wheel lift and dollies or flatbed with all the wheels off the ground.

2WD vehicles can be towed with the rear wheels on the ground (without dollies) and the front wheels off the ground.

The use of wheel dollies or flatbed is recommended. If any of the loaded wheels or suspension components are damaged or the vehicle is towed with the front wheels on the ground, use a towing dolly under the front wheels.

To prevent damage when towing:

Do not lift using the trailer hitch or body and chassis parts.
Do not tow the vehicle with the front wheels on the ground.

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Do not tow vehicles with sling-type equipment. Only use wheel lift or flatbed equipment.

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When towing your vehicle without wheel dollies:

Release the parking brake before turning off the engine.
Place the Engine Start/Stop button to the LOCK/OFF position.
Change the gear to N (Neutral) while depressing the brake pedal.
Place the Engine Start/Stop button to the ACC position.

If your vehicle is equipped with a rollover sensor, move the Engine Start/Stop button in the LOCK/OFF or ACC position when the vehicle is being towed. The side impact and curtain air bag may deploy if the sensor detects the situation as a rollover.

Always shift the gear to N (Neutral) to prevent damage to the transmission before towing.