Limitations of fingerprint authentication system

• Fingerprint authentication system may not work when:

  • Trying to authorize with an unregistered fingerprint.

  • The center of the fingerprint sensor is not touched.

  • Any water or substance is on your finger or the sensor.

  • The film on the sensor is not removed.

  • The registered fingerprint is scarred or swollen.

  • The hand is overly dry.

  • The sensor is touched shortly.

• If fingerprint authentication fails repeatedly, fingerprint authentication may be temporarily restricted. You should try it later or try other methods such as using your smart key or inputting your password.

• If the engine does not start due to fingerprint sensor malfunction, have the system inspected by an authorized HYUNDAI dealer.

• When you visit an authorized HYUNDAI dealer to repair parts due to fingerprint authentication system or related part failure, your registered fingerprint might be deleted. Have your smart key when you visit an authorized HYUNDAI dealer.

• You cannot use the fingerprint sensor when the vehicle is discharged.

• If Start Vehicle is deselected from the vehicle settings menu for Driver 1 and Driver 2, the fingerprint sensor will not operate when the vehicle is off.

• If the engine is turned on or off during the fingerprint authentication process, your fingerprint may not be verified properly.