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Power tailgate operating conditions

The power tailgate operates when the gear is in P (Park) with the engine running. However, the power tailgate operates regardless of the gear position when the engine is off. Also, the tailgate can be opened only when vehicle speed is below 3 km/h.

For safety, before attempting to open or close the tailgate, make sure the vehicle is in P (Park).

  • Never leave children or animals unsupervised in your vehicle. Children may operate the power tailgate. Doing so can result in injury to themselves or others and can damage the vehicle.

  • Make sure that there are no people or objects in the path of the power tailgate or smart tailgate prior to use. Serious injury, damage to the vehicle or damage to surrounding objects (for example, walls, ceilings, vehicles, etc.) may result if contact with the tailgate occurs.

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  • Do not close or open the tailgate manually. This may cause damage to the power tailgate. If it is necessary to close or open the tailgate manually when the battery is discharged or disconnected, do not apply excessive force.

  • Do not operate the power tailgate more than 10 times continuously when the engine is not running. Use the power tailgate with the engine running when the power tailgate is used repeatedly to prevent battery discharge.

  • Do not leave the power tailgate open for a long period of time. This may drain the battery.

  • The power tailgate may not operate if the tailgate is left open for a long time. If it does not work, manually close it fully at a slow pace.

  • Do not apply excessive force when the power tailgate is operating. Doing so could result in vehicle damage.

  • Always close the tailgate before driving. Do not grab or hold on to the tailgate support struts or they may be damaged. Deformation of the tailgate support struts may result in vehicle damage and personal injury.

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  • Do not modify or repair any part of the power tailgate by yourself. We recommend that your vehicle be inspected by an authorised HYUNDAI dealer.

  • Do not operate the power tailgate under the following conditions. The power tailgate may not operate properly.

    • One side of the vehicle is lifted to inspect the vehicle or change a tyre

    • Parking on an uneven road such as a slope, etc.

  • Close the tailgate completely and lock all doors and tailgate using the central door lock button before using an automatic car wash.

  • Do not spray high pressure water directly on the power tailgate outside open/close button. The tailgate may open unintentionally.

  • In cold and wet climates, the outside power tailgate open/close button may not work properly due to freezing conditions. If this occurs, remove the ice before using the outside power tailgate open/close button or use the power tailgate open/close button on the smart key or the instrument panel.

  • If you leave the smart key in the luggage compartment and close the tailgate, a warning sounds for a few seconds. If this occurs, open the tailgate by pressing the power tailgate open button on the outside of the tailgate.

  • If there are obstacles such as snow on the tailgate, the tailgate may not open automatically. After removing the obstacle, try to open it again.

  • Be careful where on an incline, as the tailgate lid may drop slightly when it is stopped before it fully opens.