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Forward Attention Warning malfunction and limitations

Forward Attention Warning malfunction

2C_ForwardAttentionMalfunction

When Forward Attention Warning is not working properly, the “Check forward attention warning system.” warning message appears on the instrument cluster for several seconds, the warning light illuminates on the instrument cluster, and an audible warning sounds until the Forward Attention Warning is working properly. If this occurs, we recommend that your vehicle be inspected by an authorised HYUNDAI dealer.

Forward Attention Warning disabled

2C_ForwardAttentionLimitedCamera

When there is an object right in front of the in-cabin camera or between the driver and the camera for a certain period of time Forward Attention Warning does not operate properly. If this occurs, the “Forward attention warning disabled. Camera obscured.” warning message appears on the instrument cluster for several seconds, the warning light illuminates on the instrument cluster, and an audible warning sounds until the Forward Attention Warning is working properly.

If the object is removed or the camera is able to detect the driver’s face, the function will operate normally. If Forward Attention Warning does not operate properly after the object is removed, we recommend that your vehicle be inspected by an authorised HYUNDAI dealer.

  • Do not impact the surface of the camera or area surrounding the camera. If the in-cabin camera is damaged, Forward Attention Warning may not work properly.

  • Do not place anything on the camera or in front of the camera whilst driving. The in-cabin camera may not operate properly.

  • When cleaning the camera, wipe with a soft and clean cloth to prevent damages on the surface of the camera lens. In addition, you should not use sharp tools near the camera, or use chemicals to clean the camera.

  • Always keep the camera and surrounding area of the in-cabin camera clean and dry.

  • Do not apply foreign objects, such as a sticker, around the infrared LED located near the camera.

  • Two red lights may appear on the camera in the following conditions when:

    • The light levels outside are dim or driving at night

    • The vehicle drives inside a building, such as a basement car park, garage or tunnel

    • The camera case is partially broken

Limitations of Forward Attention Warning

Forward Attention Warning may not operate properly, or it may operate unexpectedly under the following circumstances:

  • The driver is wearing sunglasses, special glasses, infrared cutoff glasses, refracting glasses or thick glasses

  • The driver has heavy eye makeup (eyeliner, mascara, colour makeup, false eyelashes) or an eye piercing

  • The driver’s view is blocked by their hair, hat, etc.

  • The driver is winking or wearing an eye patch on one eye

  • The driver’s face is covered partially by a mask, muffler, etc.

  • The driver’s view is blocked by incoming light from outside of the vehicle

  • Light from outside, sunlight or infrared LED light of the camera is reflected by glasses or sunglasses

  • The driver turns or lowers their head so that the face or an eye is hidden from the camera

  • The driver shakes their head up and down, or adverse road conditions cause excessive vehicle vibrations whilst driving

  • The driver is improperly positioned in the driver’s seat so that the driver’s face is not detected

  • The driver is too tall or short

  • The camera is blocked by the driver’s grip on the steering wheel

  • More than two people are looking at the instrument cluster simultaneously from the driver’s seat

  • The driver’s eyes are narrowed due to laughing or sun glare

  • Misrecognise a picture or mannequin that has a similar size of the driver’s face

  • There are other devices using infrared light in the vehicle