Emergency towing

Front (Type A)

OCN7083101

Front (Type B)

OCN7HNL083013

Rear (Type A)

OCN7083102

Rear (Type B)

OCN7HNL083012

If emergency towing is necessary, contact an authorized HYUNDAI dealer or a commercial tow-truck service.

If a tow-truck service is not available in an emergency, your vehicle can be temporarily towed using a cable or chain secured to the removable towing hook at the front (or rear) of the vehicle.

Perform emergency towing using cables or chains on hard-surfaced roads for a short distance and at low speeds. The wheels, axles, power train, steering, and brakes must all be in good working condition.

Use extreme caution when towing the vehicle with a cable or chain. A driver must be in the vehicle to steer it and operate the brakes. Passengers other than the driver must not be in the vehicle.

Always keep the following emergency towing precautions:

  • Place the ignition switch in the ACC position so the steering wheel is not locked.

  • Shift the gear to N (Neutral).

  • Release the parking brake.

  • Depress the brake pedal with more force than normal because you have reduced braking performance.

  • More steering effort is required because the power steering system is disabled.

  • Use a vehicle heavier than your own to tow your vehicle.

  • The drivers of both vehicles must communicate with each other frequently.

  • Before emergency towing, check the removable hook is not broken or damaged.

  • Fasten the towing cable or chain securely to the hook.

  • Do not jerk the cables, chains, or removable hook. Apply steady and even force.

    OCN7073017N

  • Use a towing cable or chain less than 16 ft. (5 m) long. Attach a white or red cloth (about 12 in. (30 cm) wide) in the middle of the cable or chain for easy visibility.

  • Drive carefully so the towing cable or chain remains tight during towing.

  • Before towing, check the IVT/Dual clutch transmission for fluid leaks under your vehicle. If the IVT/Dual clutch transmission fluid is leaking, flatbed equipment or a towing dolly must be used.

Accelerate or decelerate the vehicle in a slow and gradual manner while maintaining tension on the tow rope or chain to start or drive the vehicle. Otherwise, tow hooks and the vehicle may be damaged.

To avoid damage to your vehicle and vehicle components when towing:

  • Always pull straight ahead when using the towing hooks. Do not pull from the side or at a vertical angle.

  • Do not use the towing hooks to pull the vehicle out of mud, sand, or other conditions from which the vehicle cannot be driven out under its own power.

  • Limit the vehicle speed to 10 mph (15 km/h) and drive less than 1 mi. (1.5 km) when towing to avoid serious damage to the transmission.