+ -

Towing Service

Flatbed Towing

2C_TowingGood_1

Wheel lift Towing

2C_TowingGood_2

  1. Dollies

If towing is necessary, contact an authorized HYUNDAI dealer or a commercial tow-truck service.

AWD vehicles must be towed with a wheel lift and dollies or flatbed with all the wheels off the ground.

2WD vehicles can be towed with the rear wheels on the ground (without dollies) and the front wheels off the ground.

The use of wheel dollies or flatbed is recommended. If any of the loaded wheels or suspension components are damaged or the vehicle is towed with the front wheels on the ground, use a towing dolly under the front wheels.

When towing your vehicle without wheel dollies:

  1. Release the parking brake before turning off the engine.

  2. Press the Engine Start/Stop button to the OFF position.

  3. Change the gear to N (Neutral) while depressing the brake pedal.

  4. Press the Engine Start/Stop button to the ACC position.

If your vehicle is equipped with a rollover sensor, move the Engine Start/Stop button in the OFF or ACC position when the vehicle is being towed. The side impact and curtain air bag may deploy if the sensor detects the situation as a rollover.

To prevent damage when towing:

  • Do not lift using the trailer hitch or body and chassis parts.

  • Do not tow the vehicle with the front wheels on the ground.

    2C_TowingBad_1

  • Do not tow vehicles with sling-type equipment. Only use wheel lift or flatbed equipment.

    2C_TowingBad_2

  • Always shift the gear to N (Neutral) to prevent damage to the transmission before towing.

  • AWD vehicles cannot be towed behind a Recreational Vehicle (RV) with all 4 wheels on the ground (Flat Towing/Dinghy Towing).

Precautions when moving a short distance using towing hook and so on before towing a vehicle

Move short distances within 33 ft. (10 m) at a speed of 3 mph (5 km/h) or less only when loading on a tow truck or if the vehicle needs to be repositioned.

At this time, the gear must be in the N (Neutral) position and the parking brake must be released. If it is impossible to operate the automatic transmission and parking brake, move the vehicle by using dollies, tire skate, etc with all wheel lifted.