Towing service

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  1. Dollies

If emergency towing is necessary, we recommend having it done by a HYUNDAI authorised repairer or a commercial tow-truck service.

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.

For AWD vehicles, it must be towed witha wheel lift and dollies or flatbed equipment with all the wheels off the ground.

Precautions when moving a short distance before towing a vehicle

Move short distances within 33 ft. (10 m) at a speed of 3 mph (5 km/h) or less only when loading on a tow truck or if the vehicle needs to be repositioned.

At this time, the gear must be in the N (Neutral) position and the parking brake must be released. If it is impossible to operate the reduction gear and parking brake, move the vehicle with the rear wheel lifted.

Do not lift the vehicle by the tow fitting or body and chassis parts. Otherwise the vehicle may be damaged.

  • Do not tow the vehicle with the front wheels on the ground as this may cause damage to the vehicle.

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  • Do not lift using the trailer towbar or body and chassis part.