Towing Service

If emergency towing is necessary, have it done by an authorized HYUNDAI dealer or a commercial tow-truck service.

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.

For 2WD vehicles, it is acceptable to tow the vehicle with the front wheels on the ground (without dollies) and the rear wheels off the ground.

For AWD vehicles, it must be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground.

If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the rear wheels on the ground, use a towing dolly under the rear wheels.

When being towed by a commercial tow truck and wheel dollies are not used, the rear of the vehicle should always be lifted, not the front.

Precautions when moving a short distance before towing a vehicle

Move short distances within 33 ft. (10 m) at a speed of 3 mph (5 km/h) or less only when loading on a tow truck or if the vehicle needs to be repositioned.

At this time, the gear must be in the N (Neutral) position and the parking brake must be released. If it is impossible to operate the reducer and parking brake, move the vehicle with the rear wheel lifted.

Do not lift the vehicle by the tow fitting or body and chassis parts. Otherwise the vehicle may be damaged.

Do not tow the vehicle with the rear wheels on the ground as this may cause damage to the vehicle.

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Do not tow the vehicle with sling-type equipment. Use wheel lift or flatbed equipment.

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