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Towing service

Flatbed Towing
2025 Hyundai Tucson Flatbed towing image. The vehicle is loaded onto a flatbed tow truck with all four wheels raised off the ground. Explains the recommended flatbed towing procedure to prevent damage to the vehicle.

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Wheel lift Towing
2025 Hyundai Tucson wheel lift towing with dollies image. The image shows two scenarios: the top depicts the front wheels lifted with rear wheels on dollies (1), and the bottom depicts the rear wheels lifted with front wheels on dollies (1). Describes the proper towing method ensuring all wheels are off the ground.

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  1. Dollies

If emergency towing is necessary, we recommend having it done by an authorized HYUNDAI dealer or a commercial tow-truck service.

Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.

4WD vehicles must be towed with a wheel lift and dollies or flatbed with all the wheels off the ground.

2WD vehicles can be towed with the rear wheels on the ground (without dollies) and the front wheels off the ground.

The use of wheel dollies or flatbed is recommended. If any of the loaded wheels or suspension components are damaged or the vehicle is towed with the front wheels on the ground, use a towing dolly under the front wheels.

To prevent damage when towing:

  • Do not lift using the trailer hitch or body and chassis parts.

  • Do not tow the vehicle with the front wheels on the ground.

    2025 Hyundai Tucson incorrect towing method image. A tow truck is lifting the rear of the vehicle, leaving the front wheels on the ground, accompanied by a prohibition symbol. Explains the warning not to tow the vehicle with the front wheels on the ground to prevent damage.

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  • Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.

    2025 Hyundai Tucson improper towing method image. The image shows a tow truck lifting the rear of the vehicle while the front wheels remain on the ground. A prohibition symbol is displayed in the upper right corner. Explains the warning against using improper towing equipment or methods that leave the front wheels on the ground.

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When towing your vehicle in an emergency without wheel dollies:

  1. Release EPB before turning off the engine.

  2. Place the ignition switch to the OFF position.

  3. Change the gear to N (Neutral) while pressing the brake pedal.

  4. Place the ignition switch to the ACC position.

Failure to shift the gear to N (Neutral) may cause internal damage to the transmission.