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Power tailgate operating conditions

The power tailgate operates when the gear is in P (Park) with the Engine Start/Stop button is in the ON position. The tailgate operates regardless of the gear position when the engine is off.

  • Never leave children or animals unattended in your vehicle. Children may operate the power tailgate that could result in serious injury or property damage.

  • Make sure that there are no people or objects in the path of the power tailgate or smart tailgate before use. Serious injury, damage to the vehicle or damage to surrounding objects (for example, walls, ceilings, vehicles, etc.) may result if contact with the tailgate occurs.

    2025 Hyundai Tucson tailgate operating space image. The tailgate is fully open, and arrows indicate the required clearance. A vertical arrow shows 28 inches (70 cm) of space needed above the roof, and a horizontal arrow shows 28 inches (70 cm) of space needed behind the vehicle. Explains the minimum clearance required to safely operate the power tailgate.

    2C_TailgateSpace

  • Do not close or open the power tailgate manually. This may cause damage to the power tailgate. If it is necessary to close or open the power tailgate manually when the battery is discharged or disconnected, do not apply excessive force.

  • Do not operate the power tailgate more than 10 times continuously when the engine is not running. Use the power tailgate with the engine running when the power tailgate is used repeatedly to prevent battery discharge.

  • Do not leave the tailgate open for a long period of time. This may drain the battery.

  • The power tailgate may not operate if the tailgate is left open for a long time. If it does not work, close it manually to the end at a slow pace.

  • Do not apply excessive force when the power tailgate is operating. Doing so could result in vehicle damage.

  • Always close the tailgate before driving. Do not grab or hold on to the tailgate support struts or they may be damaged. Deformation of the tailgate support struts may result in vehicle damage and personal injury.

    2025 Hyundai Tucson tailgate support struts warning image. The open tailgate is shown with the support struts highlighted by black circles. A prohibition symbol depicts a hand grasping a strut with a diagonal line, indicating this action is forbidden. This illustrates the warning not to grab or hold the tailgate support struts to avoid damage or personal injury.

    2C_GasLift

  • Do not modify or repair any part of the power tailgate by yourself. We recommend that you contact an authorized HYUNDAI dealer.

  • Do not operate the power tailgate under the following conditions. The power tailgate may not operate properly.

    • One side of the vehicle is lifted to inspect the vehicle or change a tire.

    • Parking on an uneven road such as a slope, etc.

  • Close the tailgate completely and lock all doors and tailgate using the central door lock button before using an automatic car wash.

  • Do not spray high pressure water directly on the power tailgate outside open/close button. The tailgate may open unintentionally.

  • In cold and wet climates, the outside power tailgate open button may not work properly due to freezing conditions. If this occurs, remove the ice before using the outside power tailgate open/close button or use the power tailgate open/close button on the Smart key or the instrument panel.

  • If you leave the smart key in the tailgate and close the tailgate, a warning sounds for a few seconds. If this occurs, open the tailgate by pressing the power tailgate open button on the outside of the tailgate.

  • If there are obstacles such as snow on the tailgate, the tailgate may not open automatically. After removing the obstacle, try to open it again.

  • Be careful where there is an incline, as the tailgate lid may drop slightly when it is stopped before it fully opens.