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Before Jump Starting

Using the 12V BATT RESET button

This vehicle does not have a regular 12 V battery that needs periodic replacement. It is lithium ion type integrated into the high voltage hybrid battery. The vehicle has a 12 V battery protection system that cuts 12 V battery from vehicle draw to prevent full discharge. To charge the 12 V battery, you should try pressing the 12V BATT RESET button or the power tailgate open button.

To Charge the 12 V battery:

  1. When the 12 V battery is discharged, you cannot open the door with the smart key. If the door is locked, press the power tailgate open button. If the door is open, press the 12V BATT RESET button on the right side of the steering wheel.

    2C_12VBatteryReset

    2C_12VBatteryReset_2

  2. Start the vehicle within 30 seconds after pressing the 12V BATT RESET button.

  3. After starting the vehicle (READY indicator on), operate the vehicle safely outdoors in ready mode stopped and/or drive it for 30 minutes total to charge the 12 V battery fully.

If you do not start the vehicle 30 seconds after pressing the 12V BATT RESET button, the power of 12 V battery is automatically disconnected after few seconds to save the 12 V battery from additional discharge. If the 12 V battery is disconnected prior to starting the vehicle, press the 12V BATT RESET button again and start the vehicle as explained.

Repeated use of the 12V BATT RESET button without a sufficient engine ON cycle (30 Min+) may cause over discharge of the 12 V battery, which will prevent the vehicle from starting. If the 12 V battery is over discharged to a point that the reset does not work, try to jump start the vehicle.

After starting the vehicle (READY indicator on), the 12 V battery is being charged whether the engine is running or not. Although there is no engine sound, it is unnecessary to press the accelerator pedal.

The following items may need to be reset after the battery has been discharged or the battery has been disconnected.

See chapter 4 and 5 for:

  • Power Windows

  • Utility View

  • Climate Control System

  • Clock

  • Sunroof

External power source using 12 V battery

The use of external power accessories may reduce performance and function of the vehicle. Especially, the use of dash cameras may shut off the power of the vehicle prior to the dash camera’s automatic shut down.

If the power of the vehicle is shut off, start the vehicle as explained. (refer to the “Using the 12V BATT RESET button”)