Checking electric vehicle driving information

During vehicle operation, the instrument cluster displays the main information, such as distance to empty, real-time energy status, battery charge level, and warning messages, via the user interface and indicators.

Factors affecting the distance to empty

The distance to empty refers to the distance that can be driven by the current charged battery level and is displayed on the bottom of the instrument cluster while driving the electric vehicle.

The distance to empty vary depending on many factors such as driving habits, power usage, driving conditions, and high voltage battery. The distance to empty may be increased or decreased than the certified figures as it reflects all the factors comprehensively. Check the distance to empty considering the following:

The driving habits: The driving speed and tendency of accelerating and decelerating. High-speed driving or frequent accelerating and decelerating reduces the distance to empty.
The power usage: Additional power use, such as the air conditioner, heater, lamps, etc. As the power usage increases, the distance to empty reduces.
The driving conditions: The weather, temperature, and terrain. If you drive in snow/rain/strong wind or low temperature, the distance to empty will be reduced. The distance to empty will also be reduced when driving uphill or on slippery or rough roads.
The electric energy: Proportional to the State of Charge (SOC), but may vary depending on the battery temperature and the State of Health (SOH) of a battery.

Change in the distance to empty when 100 % charged

In case the distance to empty has been reduced due to learning of the driving habit or the driving conditions, you can increase the distance to empty again by continuously driving following the "Tips for enhancing the distance to empty".

Resetting the previously learned driving patterns at the service center may increase the distance to empty displayed on the bottom of the instrument cluster, but it does not increase the actual distance to empty. The distance to empty may not be accurate until the learning proceeds.
If the high voltage battery temperature is low in winter, the distance to empty reduces but it is not a permanent change. The distance to empty may increase again once the temperature rises.
If you reduce the power usage, the distance to empty may increase.
Natural degradation may occur with the high voltage battery depending on the number of years the vehicle is used. This may reduce the distance to empty.

When setting a destination

When the destination is set, the distance to empty may change because the distance to empty is recalculated using the information of the destination instead of the learned electric energy economy history.

The distance to empty may vary significantly based on traffic conditions or driving speed.

Tips for enhancing the distance to empty

The distance to empty vary depending on the charge level of the high voltage battery, weather, temperature, duration of the battery use, terrain, driving habits, etc.

You can increase the distance to empty by driving the vehicle following the instructions below.

The air resistance increases rapidly as the electric vehicle drives faster, so avoid speeding to increase the distance to empty and the electric energy economy.
Rapid acceleration consumes a lot of driving energy and rapid deceleration limits the regenerative braking. Gradually depress and release the accelerator pedal when accelerating or decelerating to maintain speed.
If you operate the air conditioner or heater too much, the high voltage battery uses excessive electricity. This may reduce the distance to empty. Therefore, set the cabin temperature to 22 °C (71.6 °F) AUTO level 2. Especially in winter, reducing heating and using heated seats instead can significantly increase the distance to empty. Turn off the air conditioner or heater if you do not need them.
When using the air conditioner or heater, the energy consumption is reduced if recirculation mode is selected instead of fresh mode. Fresh mode requires a large amount of energy consumption as the outside air has to be reheated or cooled.
Close the windows while driving. Driving with the windows open increases air resistance and the usage of the air conditioner or heater.
When using the air conditioner or heater while driving alone, use the DRIVER ONLY function.
Always maintain specified tire pressures and use tires for electric vehicles.
Do not use unnecessary electrical components while driving.
Do not load unnecessary items in the vehicle.
Do not mount parts that may increase air resistance.

When the distance to empty is insufficient

When the battery warning indicator is displayed, immediately charge the vehicle at a nearby charging station.
Drive energy efficiently following the "Tips for enhancing the distance to empty."
When the battery level is 0 %, do not try to drive. Move to a safe place and call for help.

Checking the real-time energy status (CHARGE/POWER gauge)

The CHARGE/POWER gauge displays the charging and discharging status of the electric energy produced by the regenerative braking and the energy consumption of the electric motor.

CHARGE: It shows the charging status of the battery, which is charged by the generative brakes, when depressing the brake pedal or decreasing the vehicle speed due to coasting. The more electric energy is charged, the more the gauge level turns counterclockwise.
POWER: It shows the discharging status of the motor when the vehicle is accelerating. The more electric energy is discharged (used), the more the gauge level turns clockwise.

Checking the State of Charge (SOC)

The SOC indicator is displayed at the bottom of the CHARGE/POWER gauge and shows the charge level of the high voltage battery as a percentage. The lower the number, the more the vehicle needs to be charged, and 100 % indicates a full charge.

The SOC indicator shows the state of charge of the high-voltage battery

When the high voltage battery level is below a certain point, its warning light (ª) illuminates.
When the warning light is displayed, charge the vehicle.

Battery capacity warning level

Long Range: 20 %
Standard: 25 %
Cross: 20 %

Check if the SOC is enough before driving on highways or motorways.
After the warning light is displayed, immediately charge the vehicle at a nearby charging station. The vehicle may not operate properly depending on the driving speed, weather, and other driving conditions.

Checking the warning and indicator lights

The warning and indicator lights are displayed in the middle of the instrument cluster before or while driving, depending on the status of the electric vehicle. Understand the meaning of the warning and indicator lights referring to the instructions below and drive safely.

If the warning light illuminates while driving or does not go off, we recommend that your vehicle be inspected by an authorized HYUNDAI dealer.

Checking the warning lights

Check the cause of the warning lights referring to the table below and take appropriate measures.

Warning light	Cause	Measure
Service warning light	This warning light illuminates: When there is a problem with related parts of the electric vehicle control system, such as sensors, etc. When an actuator, electric compressor for air conditioning, etc. malfunctions.	In a normal condition, it illuminates for about 3 seconds when the Start/Stop button is in the ON position and then goes off. When the warning light illuminates while driving, or does not go off after starting the vehicle, we recommend that your vehicle be inspected by an authorized HYUNDAI dealer.
High voltage battery level warning light	This warning light illuminates when the high voltage battery level is low.	Immediately charge the vehicle. The vehicle can drive an additional 30-50 km (20-30 mi). The actual distance to empty depends on the driving conditions.
Regenerative brake warning light	This warning light illuminates when the regenerative brake does not operate and the brake does not perform well due to the malfunction of the brake system.	We recommend that your vehicle be inspected and repaired by an authorized HYUNDAI dealer The operation of the brake pedal may feel deeper than normal or the braking distance may increase.

Warning light

Cause

Measure

Service warning light

This warning light illuminates:

When there is a problem with related parts of the electric vehicle control system, such as sensors, etc.
When an actuator, electric compressor for air conditioning, etc. malfunctions.

In a normal condition, it illuminates for about 3 seconds when the Start/Stop button is in the ON position and then goes off.

When the warning light illuminates while driving, or does not go off after starting the vehicle, we recommend that your vehicle be inspected by an authorized HYUNDAI dealer.

High voltage battery level warning light

This warning light illuminates when the high voltage battery level is low.

Immediately charge the vehicle. The vehicle can drive an additional 30-50 km (20-30 mi).

The actual distance to empty depends on the driving conditions.

Regenerative brake warning light

This warning light illuminates when the regenerative brake does not operate and the brake does not perform well due to the malfunction of the brake system.

We recommend that your vehicle be inspected and repaired by an authorized HYUNDAI dealer

The operation of the brake pedal may feel deeper than normal or the braking distance may increase.

Checking the indicator lights

Check the meaning of the indicator lights referring to the table below and take appropriate measures if necessary.

Indicator light	Meaning
Charging indicator light	Indicates the charging connector is connected to the high voltage battery. When the charging connector is connected, it turns green.
Ready indicator	Illuminates when the electric vehicle is ready to be driven, and indicates that the vehicle is operable. When the vehicle malfunctions, the indicator goes off or blinks. If the indicator is turned off or blinks, we recommend that your vehicle be inspected and repaired by an authorized HYUNDAI dealer.
Power down indicator light	This indicator light illuminates: When the high voltage battery level is too low or voltage is decreasing. (Output limit occurs when the charge level is insufficient.) When the temperature of the high voltage battery is too high or too low. When the driving system temperature is overheated and requires protection. If it illuminates alone, it is not failure. If both power down indicator light and service warning light illuminate at the same time, we recommend that your vehicle be inspected by an authorized HYUNDAI dealer. When the indicator is illuminating, immediately charge the vehicle. The driving speed may be limited and the vehicle may not properly drive uphill.

Indicator light

Meaning

Charging indicator light

Indicates the charging connector is connected to the high voltage battery.

When the charging connector is connected, it turns green.

Ready indicator

Illuminates when the electric vehicle is ready to be driven, and indicates that the vehicle is operable.

When the vehicle malfunctions, the indicator goes off or blinks.
If the indicator is turned off or blinks, we recommend that your vehicle be inspected and repaired by an authorized HYUNDAI dealer.

Power down indicator light

This indicator light illuminates:

When the high voltage battery level is too low or voltage is decreasing. (Output limit occurs when the charge level is insufficient.)
When the temperature of the high voltage battery is too high or too low.
When the driving system temperature is overheated and requires protection.

If it illuminates alone, it is not failure.

If both power down indicator light and service warning light illuminate at the same time, we recommend that your vehicle be inspected by an authorized HYUNDAI dealer.
When the indicator is illuminating, immediately charge the vehicle. The driving speed may be limited and the vehicle may not properly drive uphill.

Checking warning messages

Check the meaning of the warning messages referring to the table below and take appropriate measures.

Do not drive with a warning message displayed.
If a warning message does not go off after taking measures, we recommend that you have the vehicle immediately inspected and repaired by an authorized HYUNDAI dealer.

Warning message	Cause	Measure
Low EV battery	Standard battery: The high voltage battery level reaches below 25 %. Long range battery: The high voltage battery level reaches below 20 %. Cross battery: The high voltage battery level reaches below 20 %. The (ª) warning light on the instrument cluster turns on simultaneously.	Charge the vehicle immediately.
Charge immediately. Power limited	Standard battery: The high voltage battery level reaches below 15 %. Long range battery: The high voltage battery level reaches below 10 %. Cross battery: The high voltage battery level reaches below 10 %. The (ª) warning light on the instrument cluster turns on simultaneously. The vehicle's power may be reduced to minimize the energy consumption of the high voltage battery.	Charge the battery immediately.
Check electric vehicle system	There is a problem with the electric vehicle control system.	Do not drive when the warning message is displayed. We recommend that you immediately tow the vehicle to an authorized HYUNDAI dealer and have it inspected and repaired.
Power limited	This warning message is displayed when the power of the vehicle is limited to ensure the safety of high-powered components for the reasons below: The high voltage battery level is too low or voltage is decreasing. The temperature of the high voltage battery is too high or too low. When the driving system is overheated and requires protection.	If it illuminates alone, it did not fail. Charge the vehicle if the charge level is low. If both power down indicator light and service warning light illuminate at the same time, we recommend that your vehicle be inspected by an authorized HYUNDAI dealer. Do not accelerate or start the vehicle suddenly when the warning message is displayed. Be careful when the power down indicator is displayed. The vehicle may not properly drive uphill and roll back on a slope.
Power limited. Low battery temperature	If you start or turn off the vehicle when the outside temperature is low, warning message is displayed to protect electric vehicle system. If the high voltage battery charge level is low and parked outside for a long time, vehicle power could be limited due to the low battery temperature.	Charging the battery before driving helps increase power. If this warning message are still displayed even after the ambient temperature has increased, we recommend that your vehicle be inspected and repaired by an authorized HYUNDAI dealer.
Battery overheated! Stop safely	The high voltage battery temperature is too high.	Stop the vehicle in a safe place and turn off the Start/Stop button and wait until the battery temperature decreases. If these warning messages are still displayed even after turning off the vehicle and waiting for a sufficient time, we recommend that you immediately tow the vehicle to an authorized HYUNDAI dealer for inspection and repair.
Stop safely and check power supply	A failure occurs in the power supply system.	Immediately stop the vehicle in a safe place. We recommend that you tow the vehicle to an authorized HYUNDAI dealer for inspection and maintenance.
Unplug vehicle to start	You started the vehicle with the charging connector plugged in.	Unplug the charging cable and start the vehicle.
Charging door open	You started the vehicle with the charging door opened.	Check if the charging door is completely closed after charging the vehicle.
Charging stopped. Please check the AC(DC) charger	These warning messages are displayed when charging is stopped for the reasons below: There is a problem with the external AC charger or DC charger. The external AC charger stopped the charging. The charging cable is damaged.	Check whether there is any problem with the external AC or DC charger and charging cable. Charge the vehicle with an AC charger that has been approved for proper operation or a genuine HYUNDAI portable charger. If the same problem occurs, we recommend that your vehicle be inspected by an authorized HYUNDAI dealer.
Charging interrupted. Please check the cable connection	These warning message is displayed when charging is stopped for the reasons below: The charging connector is not correctly connected to the charging inlet. The unlock button on the charging connector is pressed.	Separate the charging connector from the vehicle and reconnect it. Check whether there is any problem, such as external damage, foreign substances, etc., with the charging connector and charging inlet. Charge the vehicle with a charger that has been approved for proper operation or a genuine HYUNDAI portable charger. If the same problem occurs, we recommend that your vehicle be inspected by an authorized HYUNDAI dealer.