Remote Smart Parking Assist Malfunction and Limitations

Remote Smart Parking Assist malfunction

Remote Smart Parking Assist check

2C_CheckRSPAInfo

When Remote Smart Parking Assist is not working properly, the 'Check Parking Assist' warning message will appear on the infotainment system. If the message appears, stop using Remote Smart Parking Assist, and have the vehicle inspected by an authorized HYUNDAI dealer.

Remote Smart Parking Assist canceled

2C_CheckRSPACancelledInfo

When Remote Parking Assist is operating, the function can be canceled, and the 'Parking Assist Canceled' warning message may appear regardless of the parking order. Other messages may appear depending on the situations. Follow the instructions provided on the infotainment system while parking your vehicle with Remote Parking Assist. Always look around and pay attention when using Remote Smart Parking Assist.

Remote Smart Parking Assist standby

2C_CheckRSPAStandbyInfo

The 'Parking Assist Conditions Not Met' message will appears in the following circumstances:

  • When 'Parking Assist Conditions Not Met' message appears when Parking/View (ā) button has been pressed and held while Remote Smart Parking Assist is in standby. After a while, press and hold the Parking/View (ā) button again to see if Remote Smart Parking Assist works.

  • When the smart key's battery is low. Check the smart key battery level.

  • It does not work even when the EV mode is in the Utility mode. For related information on Utility Mode refer to "Setting Electric Vehicle Specialized Functions".

Limitations of Remote Smart Parking Assist

In the following circumstances, Remote Smart Parking Assist performance to park or exit the vehicle may be limited, there may be a risk of collision, or Remote Smart Parking Assist may turn off. Park or exit the vehicle manually if necessary.

  • An object is attached to the steering wheel

  • The vehicle is installed with a snow chain, spare tire or different size wheel

  • Tire pressure is lower or higher than the standard tire pressure

  • Your vehicle is loaded with cargo longer or wider than your vehicle or a trailer is connected to your vehicle

  • There is a problem with the wheel alignment

  • Your vehicle is leaned severely to one side

  • Your vehicle is equipped with a trailer hitch

  • The license plate is installed differently from the original location

  • There is a person, animal or object above or below the ultrasonic sensor when Remote Smart Parking Assist is activated

  • The parking space is curved or diagonal

  • There is an obstacle such as a person, animal or object (trash can, bicycle, motorcycle, shopping cart, narrow pillar, etc.) near the parking space

  • There is a circular pillar or narrow pillar, or a pillar surrounded by objects such as fire extinguisher, etc., near the parking space

  • The road surface is bumpy (curbstone, speed bump, etc.)

  • The road is slippery

  • The parking space is near a vehicle with higher ground clearance or big, such as a truck, etc.

  • The parking space is Inclined

  • The road surface of parking space with lines is wet due to snow, puddles, or there is a road marker inside the parking space

  • The road surface of the parking space with lines is bumpy due to road cracks

  • The parking line is too thin or thick

  • The parking line is partially erased or blurred

  • The parking line is obscured by people, animals, or objects such as snow, boxes, etc.

  • There is heavy wind

  • Operating Remote Smart Parking Assist on uneven roads, gravel roads, bushes, etc.

  • The performance of the ultrasonic sensor is affected by extremely hot or cold weather

  • The ultrasonic sensor is covered with snow or water

  • An object that generates ultrasonic waves is nearby

  • A wireless device with a transmission function operates near the ultrasonic sensors

  • Your vehicle is affected by another vehicle’s Parking Distance Warning

  • The sensor is mounted or positioned incorrectly by an impact to the bumper

  • The cameras is improperly mounted or out of position due to side view mirror damage

  • The ultrasonic sensor cannot detect the following objects when:

    • Sharp or slim objects, such as ropes, chains or small poles

    • Objects smaller than 40 in. (100 cm) in length and narrower than 6 in. (14 cm) in diameter

    • Objects which tend to absorb sensor frequency, such as clothes, spongy material or snow

    • A narrow object such as a corner of a square pillar

    • Person, animal or object near the ultrasonic sensor

  • The cameras may not properly recognize or may not recognize the parking line and objects when:

    • There are small objects (curb, etc.), sharp objects, or thin objects (rope, etc.) around

    • People, animals or objects are too close or too far from the vehicle

    • Objects are on a higher position, such as pickup trucks

    • The camera is obscured by dirt or moisture

    • The camera is exposed to bright light

    • The surrounding is too dark

    • The light is reflected from the surface

Remote Smart Parking Assist may not operate properly under the following circumstances:

  • Parking on inclines

    2C_RSPAParkingInclineInfo

    Park or exit manually when the vehicle is on inclines.

  • Parking on uneven road

    2C_RSPAParkingUnevenRoadInfo

    Remote Smart Parking Assist may cancel when the vehicle slips, or the vehicle cannot move due to road conditions such as pebbles or fragmented stones.

  • Parking behind a truck

    2C_RSPAParkingBehindTruckInfo

    Do not use Remote Smart Parking Assist around vehicles with higher ground clearance, such as a bus, truck, etc. It may lead to an accident.

  • Parking near a pillar

    2C_RSPAParkingNearPillarInfo

    Remote Smart Parking Assist performance may reduce or collision with an obstacle may occur when there is a narrow object, circular pillar, square pillar, or a pillar surrounded by objects such as a fire extinguisher, etc., near the parking space. The driver should park the vehicle manually.

  • Paking next to a misaligned vehicle

    2C_RSPAParkingWithSideVehicleInfo

    If Remote Smart Parking Assist is used when parking in a space next to misaligned vehicles, your vehicle may not be parked side by side.

    However, if there is a parking line and it is detected properly, your vehicle will park side by side with the parking line.

  • Leaving a parking space near a wall or parking in a narrow space

    2C_ParkNearWall

    • Remote Smart Parking Assist may not operate properly when leaving a parking space that is narrow and near a wall. Always check for pedestrians, animals, objects while leaving.

    • For your safety, Remote Smart Parking Assist does not search for parking spaces at areas with narrow parking spaces that are narrower than the minimum space required for parking.

      Remote Smart Parking Assist may not operate properly when parking in a narrow space. Always check for pedestrians, animals, objects while parking.

  • Parking in snow

    2C_RSPAParkingInSnowInfo

    Snow may interfere with the operation of the ultrasonic sensor and wide view camera, or Remote Smart Parking Assist may cancel if the road is slippery while parking.

  • Abnormal parking space

    2C_AbnormalParkingSpace

    Remote Smart Parking Assist does not work properly when the parking lines are not parallel. Do not park although the parking space is recognized by the sensor.

  • Inclined parking space

    2C_InclinedParkingSpace

    Remote Smart Parking Assist does not work properly on a inclined or curved road surface. Do not park although the parking space is recognized by the sensor.

  • Parking diagonal

    2C_RSPAParkingDiagonalInfo

    Remote Operation function may not operate properly in a diagonal parking space.

Take the following precautions when using Remote Smart Parking Assist:

  • The driver is responsible for safe parking and exit when using Remote Smart Parking Assist.

  • When using Remote Smart Parking Assist, stay out of the way in the direction the vehicle moves for your safety.

  • Always check surroundings when using Remote Smart Parking Assist. You may collide with pedestrians, animals, or objects if they are near the sensor or are in the sensor’s blind spot area.

  • A collision may occur if a pedestrian, animal, or object suddenly appears while Remote Smart Parking Assist is operating.

  • Do not use Remote Smart Parking Assist when under the influence of alcohol.

  • Do not let children or other people to use the smart key.

  • If Remote Smart Parking Assist is used continuously for a long period, it may adversely affect Remote Smart Parking Assist performance.

  • Remote Smart Parking Assist may not operate properly if the vehicle needs wheel alignment adjustment such as when the vehicle tilts to one side. Have the vehicle inspected by an authorized HYUNDAI dealer.

  • Noise may be heard when braking occurs by Remote Smart Parking Assist or when the brake pedal is depressed by the driver.

  • Remote Smart Parking Assist may suddenly apply the brake to avoid collision with pedestrian, animal, or object.

  • Use Remote Smart Parking Assist only in a parking space that is large enough for the vehicle to move safely.

  • If Remote Smart Parking Assist does not operate properly, have the vehicle inspected by an authorized HYUNDAI dealer.

  • If the 3rd stage warning (continuous beep) of the Forward/Reverse Parking Distance Warning sounds while Remote Smart Parking Assist is operating, it means the obstacle detected is close to your vehicle. At this time, Remote Smart Parking Assist will temporarily stop operating. Make sure there are no pedestrians, animals, or objects around your vehicle.

  • Depending on brake operation, the stop lights may come on while the vehicle is moving.

  • If the vehicle is remotely started that has been parked in cold weather for a long time, the operation of Remote Parking function may be delayed or canceled depending on vehicle condition.